Terms of service
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These Terms of Service govern your use of the Horizon Spring website and your purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms of Service, our Privacy Policy, our Refund Policy, and our Shipping & Delivery Policy.
1. ABOUT US
Horizon Spring ("we," "us," "our") operates this online store, which is powered by Shopify. We sell travel gear including bags, backpacks, luggage, toiletry organizers, and travel accessories.
Trade name: Horizon Spring
Email: contactus@horizon-spring.com
Address: Doha, Qatar
2. ELIGIBILITY
You must be able to form legally binding contracts to use our Services. If you are under the age of majority in your jurisdiction, you may only use our Services with the involvement of a parent or guardian.
3. PRODUCTS AND PRICING
We aim to display product information, including pricing, as accurately as possible. However, we do not warrant that product descriptions, pricing, or other content is error-free. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.
Prices are shown in the currency displayed at checkout and do not include applicable duties, taxes, or shipping charges unless stated otherwise.
4. ORDERS AND ACCEPTANCE
Placing an order constitutes an offer to purchase a product. We reserve the right to accept or decline any order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity. If we cancel an order after payment has been taken, we will issue a full refund.
5. PAYMENT
Payment must be made in full at the time of ordering, using one of the payment methods available at checkout. By providing payment information, you represent that you are authorized to use the payment method provided.
6. SHIPPING AND DELIVERY
Shipping and delivery are governed by our Shipping & Delivery Policy, which forms part of these Terms of Service.
7. RETURNS AND REFUNDS
Returns, exchanges, and refunds are governed by our Refund Policy, which forms part of these Terms of Service.
8. INTELLECTUAL PROPERTY
All content on this website, including text, graphics, logos, images, and software, is the property of Horizon Spring or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.
9. USER CONDUCT
You agree not to use our Services to:
• Violate any applicable law or regulation
• Infringe the rights of any third party
• Transmit any harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Engage in any fraudulent activity, including fraudulent orders or payment disputes
10. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Horizon Spring will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services or products. Nothing in these Terms excludes or limits any right that cannot legally be excluded or limited, including certain rights under applicable consumer protection law.
11. GOVERNING LAW
These Terms of Service are governed by the laws applicable in the jurisdiction in which Horizon Spring operates, without regard to conflict-of-law principles, except where mandatory consumer protection laws in your country of residence provide otherwise.
12. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time. The latest version will be posted on this page with an updated "Last updated" date. Continued use of our Services after changes take effect constitutes acceptance of the revised Terms.
13. CONTACT US
Questions about these Terms of Service can be sent to:
Horizon Spring
Email: contactus@horizon-spring.com